Support Services

Full-cycle accompaniment to safeguard your projects from R&D to implementation

Full-link Customer Service System for Efficient Response

Professional team with round-the-clock response and continuously upgraded service system

Requirement Feedback

  • WeChat Official Account
  • Service Hotline
  • Dedicated Channel for Key Clients

Instant Response

  • Instant response & quick handling
  • Spare equipment shipped on the same day
  • Problem resolution within 24 hours

Nationwide Service Network

  • Service outlets covering the whole country
  • Resident after-sales staff in each province
  • Forward warehouse layout in key markets

7×24 Hour All-day Support

  • Round-the-clock online technical support
  • 24-hour on-site emergency response
  • Services available on holidays

Strong Technical Capacity

  • Regional technical service centers
  • Powerful support from 1100+ R&D technicians

Professional Service Team

  • Certified Engineers
  • Training Instructors
  • Dedicated R&D Support
  • Full-time Platform Maintenance Staff
Global Layout Map
JYAM Materials European Office (in arrangement)
JYAM Materials' Xuzhou Production Base
JYAM Materials Thailand Company
JYAM Materials Hong Kong Company
JYAM Materials Singapore Company
JYAM Materials' Nanjing Headquarters
24-Hour Service Hotline +86-025-85805513
Company Email sale@jyaerogel.com
WeChat Account WeChat Account

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0 After-sales Service Zones
0 Round-the-clock Online Support
0 After-sales Service Team Members
0 Response for General Faults
0 Response for Minor Faults
0 Response for Major Faults
24-Hour Service Hotline +86-025-85805513
Company Email sale@jyaerogel.com
WeChat Account WeChat Account

Message

Products You Are Interested In